At Sonitek, located at 84 Research Drive, Milford, CT 06460, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines the types of information we may collect from you, how we use that information, and the choices you have regarding our use of your data.
1. Information We Collect
We may collect a variety of personal information from our customers, website visitors, and employees, including but not limited to:
- Personal Identifiers: Name, email address, phone number, mailing address, etc.
- Payment Information: Credit card details, billing address, and other financial information.
- Technical Information: IP addresses, browser type, device information, and usage data collected via cookies and other tracking technologies.
- Professional Information: Job titles, company names, and other work-related details.
- Other Information: Any additional information you provide to us through forms, communications, or other interactions with Sonitek.
2. How We Use Your Information
The information we collect may be used for a variety of purposes, including but not limited to:
- Order Fulfillment: Processing and delivering orders, managing returns, and providing customer support.
- Marketing and Communications: Sending promotional materials, newsletters, and updates about our products and services.
- Website and Service Improvement: Analyzing website traffic, understanding user behavior, and enhancing the user experience.
- Legal Compliance: Complying with legal obligations and protecting our rights and interests.
3. Sharing of Information
We may share your personal information with third parties, such as:
- Service Providers: Payment processors, shipping companies, and other third parties who assist us in providing our services.
- Business Partners: Entities we collaborate with for marketing, product development, and other purposes.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
You may have certain rights regarding your personal information, including the right to:
- Access and Update: Request access to your personal information and correct or update it.
- Opt-Out: Unsubscribe from marketing communications or withdraw consent where applicable.
- Delete Information: Request the deletion of your personal information, subject to certain exceptions.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
9. Third-Party Links
We may provide links to third-party websites for your convenience and information. Please be aware that we are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
11. Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
12. Do Not Track (DNT)
Sonitek.com does not currently respond to "Do Not Track" signals from web browsers.
13. Analytics and Advertising
We may use third-party analytics tools to analyze website traffic and user behavior. We may also use advertising partners to display personalized ads based on your browsing activity.
14. Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. These include the right to request access to the personal information we hold about you, the right to request the deletion of your personal information, and the right to opt out of the sale of your personal information.
15. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that significantly affects users.
16. Accessibility
We are committed to making our privacy policy accessible to everyone. If you require this policy in an alternative format, please contact us.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
18. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sonitek
84 Research Drive
Milford, CT 06460